Software Overview
The Express Software is both PC and Mac compatible. With this software you may choose to upload images or design a wedding album for printing or posting online at www.approvemyalbum.com. You will use your own high-resolution images with this software. Please read over the software guide and if you have any questions feel free to direct those to our customer service team.
Downloading the Express Software
If your computer has a firewall you may need to add our site to the safe listings or disable it while you load the software and send orders to the lab.
- Go to www.candid2000.com
- Place An Order
- Click on the link "Express C2K Software"
The software uses Java as the base of the program. When downloading the program it will download Java first and then finish the download process by launching the Express Software.
If you have problems downloading the software, we suggest that you do the following:
- Go to Add/Remove Programs, in your Control Panel, and remove all versions of Java.
- Go to My Computer and right click on the C drive and click Properties, then do a Disk Clean up.
- Go to www.java.com and do a manual download with offline installation. Once it is downloaded it will need to be installed by double-clicking on it.
- Go back to the Place An Order page and click on the link for the Express Software. When the gray screen comes up click on "Direct Launch by clicking here"
Give customer service a call at 1-888-321-4665 if you have any questions.